
How It Works
Simple setup, endless entertainment. Here's how the PawNestify Turtle Ball keeps your dog happy.
Press the Power Button
Flip the turtle ball over and press the power button on the bottom. The built-in motion sensor activates instantly — no pairing, no app, no setup.
It Moves On Its Own
Once powered on, the ball rolls, bounces, and changes direction randomly. Your dog gets a moving target to chase without you having to throw it over and over.
Charges in About an Hour
A full USB-C charge takes roughly an hour and powers several days of regular play. The charging cable is included in the box.
Durable, Easy to Clean
The outer shell is bite-resistant and built for real playtime. After use, just wipe it down or rinse under running water — keep the charging port dry.
Questions?
We've Got Answers
1️⃣ Where do you ship to?
1️⃣ Where do you ship to?
We ship across the US & Worldwide with free standard shipping on all orders. Most customers receive their order within 5–8 business days. Expedited options are available at checkout.
2️⃣ What is your return policy?
2️⃣ What is your return policy?
We offer a 90-day hassle-free return policy. If you are not completely satisfied with your purchase, contact our support team and we will make it right.
3️⃣ How long does delivery take?
3️⃣ How long does delivery take?
Standard delivery takes 5–8 business days from the date your order is placed. You will receive a tracking number via email as soon as your order ships.
4️⃣ Is my payment information secure?
4️⃣ Is my payment information secure?
Absolutely. Our store uses SSL encryption and all payments are processed through Shopify's secure checkout. We never store your card details.
5️⃣ Can I change or cancel my order?
5️⃣ Can I change or cancel my order?
Orders can be changed or cancelled within 24 hours of placing them. After that, your order may already be in fulfillment. Contact us as soon as possible and we will do our best.
6️⃣ How do I contact customer support?
6️⃣ How do I contact customer support?
You can reach our support team via info.pawnestify@gmail.com or the contact form on our website. We respond to all inquiries within 24 hours, Monday through Friday.


